Terms & Conditions

These Terms & Conditions govern your use of the Elvis Nature Tours website and the purchase or booking of tours, excursions, and related services offered by Elvis Nature Tours. Please read them carefully before using our website or making a booking.

Elvis Nature Tours is a nature tour and excursion company based in Roseau, Dominica, West Indies, offering guided tours, hiking experiences, sightseeing, and other tourism activities in Dominica.

By using our website, requesting information about our services, or making a booking, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or book our services.

These Terms & Conditions apply to all visitors, customers, and users of the Elvis Nature Tours website and services.

All bookings are subject to availability and confirmation by Elvis Nature Tours. Submitting a booking request does not guarantee that a reservation has been accepted. A booking is not confirmed until Elvis Nature Tours provides written or electronic confirmation or otherwise indicates that the reservation has been accepted.

When making a booking, you agree to:

• Provide accurate, complete, and up-to-date contact and booking information
• Review all booking details carefully before submitting your request
• Notify Elvis Nature Tours promptly if any information provided is incorrect

Elvis Nature Tours reserves the right to decline or cancel a booking at its reasonable discretion, including where information provided is inaccurate or where the booking cannot be safely accommodated.

Prices for tours and excursions are displayed in the applicable currency shown on our website. All prices are subject to change before a booking is confirmed. Once a booking is confirmed, the price applicable to that booking will be communicated to you.

You are responsible for paying the applicable tour price and any additional charges that are clearly disclosed at the time of booking. Where applicable, payment may be processed through third-party payment providers. Please refer to the terms and privacy policies of any applicable payment provider for information about how your payment is handled.

Elvis Nature Tours does not guarantee that prices displayed on the website are free from errors. If a pricing error is identified, we will notify you before processing your booking.

The cancellation and refund terms applicable to your booking are those communicated to you at the time of booking. Please review these carefully before confirming your reservation.

Refund eligibility may depend on a number of factors, including the specific tour or excursion booked, the timing of your cancellation, non-refundable costs already incurred, and any third-party services involved in your booking.

If no specific cancellation policy was communicated at the time of booking, please contact Elvis Nature Tours as soon as possible to discuss your cancellation options. We will make reasonable efforts to assist you.

Where a tour or excursion is cancelled by Elvis Nature Tours due to weather conditions, safety concerns, operational issues, or circumstances outside our reasonable control, we may offer rescheduling, a credit, or a refund depending on the circumstances and the applicable booking terms. We will communicate with you as promptly as possible in such situations.

Nature tours and excursions in Dominica take place in outdoor environments where weather and conditions can change. Elvis Nature Tours may modify, postpone, shorten, reroute, or cancel an excursion when conditions present a safety concern for participants or guides.

Safety decisions are made in good faith by our guides and management. We ask that all customers follow the reasonable instructions of our guides at all times. Your safety and the safety of others in your group is our priority.

Refund or rescheduling options in the event of a weather or safety-related modification or cancellation will depend on the circumstances and the applicable booking terms communicated at the time of booking.

By booking with Elvis Nature Tours, you agree to:

• Provide accurate and complete information when making a booking
• Arrive at the agreed meeting location on time and prepared for the excursion
• Follow the reasonable instructions of your guide throughout the tour
• Behave respectfully toward guides, local communities, wildlife, and the natural environment
• Inform Elvis Nature Tours in advance about any relevant physical limitations, health conditions, or special requirements that could affect your participation or the safety of others
• Avoid participating in any excursion while impaired by alcohol or drugs where doing so could create a safety risk to yourself or others

Failure to comply with these responsibilities may result in you being asked to leave an excursion, and no refund may be provided in such circumstances.

Nature excursions offered by Elvis Nature Tours may involve physical activity and exposure to outdoor environments. By booking, you acknowledge that excursions may include:

• Hiking over varying distances and terrain
• Uneven, slippery, or steep terrain
• Stairs, steps, or elevated walkways
• Rivers, waterfalls, beaches, forests, and other natural environments
• Heat, rain, insects, wildlife, and changing weather conditions
• Physical exertion appropriate to the excursion type
• Other risks inherent to outdoor and nature-based activities

Participation in excursions is voluntary. You are responsible for choosing excursions that are appropriate for your physical abilities, fitness level, and experience. If you are unsure whether a particular excursion is suitable for you, please contact us before booking.

You are responsible for determining whether a particular excursion is appropriate for your health and fitness level. If you have any health conditions, physical limitations, or concerns that may affect your ability to participate safely, we recommend that you seek professional medical advice before booking.

While we may ask general questions about your ability to participate in a specific excursion, we do not require you to disclose detailed medical information through our website. If you have specific concerns, please contact us directly so we can help you choose the most suitable experience.

Minors may participate in excursions only where the particular tour permits participation by minors. A parent or legal guardian is responsible for supervising minors throughout the excursion and for providing any consent required for their participation.

By including a minor in a booking, the parent or legal guardian confirms that they have assessed the suitability of the excursion for the minor and accept responsibility for the minor's participation.

You are responsible for your personal belongings during all excursions. Elvis Nature Tours is not responsible for the loss, theft, or damage of personal belongings, except where liability cannot legally be excluded under applicable law.

We recommend that you do not bring valuables that are not necessary for the excursion, and that you take reasonable precautions to secure your belongings.

Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited under applicable law.

To the extent permitted by applicable law, Elvis Nature Tours is not responsible for indirect, consequential, or special losses arising from circumstances beyond our reasonable control, including but not limited to weather events, natural occurrences, third-party actions, or other factors outside our reasonable control.

Our liability to you in connection with any booking or excursion is limited to the extent permitted by applicable law. We make no representations or warranties beyond those expressly stated in these Terms & Conditions.

Some services connected to a tour or excursion may involve third-party providers, including transportation providers, accommodation operators, attractions, national parks, or other activity operators. Where applicable, those providers may have their own terms and conditions, which may apply to your participation.

Elvis Nature Tours is not responsible for the acts, omissions, or policies of third-party service providers. We will make reasonable efforts to communicate relevant third-party requirements to you in advance.

Elvis Nature Tours will not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• Severe weather or natural disasters
• Government restrictions, orders, or regulations
• Road closures or infrastructure disruptions
• Civil disturbances or emergencies
• Public health events or outbreaks
• Transportation disruptions
• Any other circumstances that make the tour unsafe or impractical to operate

In the event of a force majeure situation, Elvis Nature Tours will make reasonable efforts to communicate with affected customers as promptly as possible and to provide an appropriate alternative, such as rescheduling or a credit, where circumstances permit.

Elvis Nature Tours is committed to responsible and sustainable tourism in Dominica. We ask all customers to respect the natural environment and local communities during their excursions. Specifically, customers should:

• Avoid littering and dispose of waste responsibly
• Respect wildlife and observe animals from a safe and respectful distance
• Stay on designated paths and trails where applicable
• Avoid damaging plants, trees, coral, or other natural features
• Follow local environmental rules and regulations
• Respect local communities, cultural sites, and sacred areas

Customers who do not comply with reasonable environmental guidelines may be asked to leave an excursion.

When using the Elvis Nature Tours website, you agree not to:

• Misuse the website or use it for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website or its systems
• Upload, transmit, or introduce malicious code, viruses, or harmful software
• Interfere with or disrupt the operation of the website
• Copy, reproduce, or use website content for commercial purposes without our prior written permission

All text, branding, logos, graphics, photographs, videos, and other original content on the Elvis Nature Tours website belong to Elvis Nature Tours or their respective rights holders. You may not reproduce, distribute, or use any website content for commercial purposes without our prior written permission.

Personal, non-commercial use of website content (such as sharing a link or saving a page for personal reference) is permitted provided it does not infringe our intellectual property rights or those of third parties.

Elvis Nature Tours makes reasonable efforts to keep the information on our website accurate and up to date. However, tour availability, prices, schedules, routes, photographs, and other information may change without notice. We do not guarantee that all information on the website is complete, accurate, or current at all times.

We do not guarantee that the website will always be available, error-free, or uninterrupted. We may suspend, withdraw, or restrict access to the website at any time for operational or maintenance reasons.

Your privacy is important to us. For information about how Elvis Nature Tours collects, uses, stores, and protects your personal information, please refer to our Privacy Policy, which forms part of our overall terms of engagement with customers.

Elvis Nature Tours may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business practices. The latest version will always be published on this page with a revised "Last Updated" date.

We encourage you to review these Terms & Conditions periodically. Your continued use of our website or services after any changes are published constitutes your acceptance of the updated terms.

These Terms & Conditions are intended to be governed by the laws applicable in the Commonwealth of Dominica, subject to any mandatory consumer protection laws or other applicable laws that cannot legally be excluded or overridden by agreement.

Nothing in these Terms & Conditions is intended to limit any rights you may have under mandatory consumer protection or other applicable laws in your country or region of residence.

If you have any questions, concerns, or requests regarding these Terms & Conditions or our services, please contact us: