Privacy Policy

Elvis Nature Tours respects the privacy of everyone who visits our website, contacts us, makes a booking, or uses our services. This Privacy Policy explains how we may collect, use, store, and protect your personal information when you interact with us online or in person.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

When you contact us, make a booking, or use our services, we may collect the following types of personal information:

• Full name
• Email address
• Phone number
• WhatsApp contact information
• Booking and excursion details
• Number of guests in your party
• Preferred tour date and time
• Any information you voluntarily provide through our contact or booking forms
• Payment-related information when necessary to process a booking

Regarding payment information: Where payment processing is required, it may be handled through third-party payment providers. Elvis Nature Tours does not intentionally retain full payment card numbers or sensitive card details unless legally or operationally required to do so. Please refer to the privacy policy of any applicable payment provider for details on how your payment information is handled by them.

When you visit our website, our web server or hosting provider may automatically receive certain technical information, which may include:

• IP address
• Browser and device type
• Pages visited on our website
• Approximate location information
• Date and time of your visit
• Referring website or link

To the extent that cookies, analytics tools, advertising trackers, or similar technologies are active on our website, information about their use will be reflected in the Cookies section of this policy. We do not claim to use specific tracking technologies beyond what is actually present on our website.

Information we collect may be used to:

• Respond to your inquiries and questions
• Process and manage your tour bookings
• Communicate with you about your reservation
• Provide the excursions and services you have requested
• Confirm, modify, or cancel reservations as needed
• Process payments through applicable payment providers
• Improve our website and overall customer experience
• Prevent fraud, abuse, or security issues
• Comply with applicable legal obligations

Elvis Nature Tours may be contacted through WhatsApp, phone, email, or other third-party communication platforms. If you choose to contact us through any of these channels, please be aware that your information may also be subject to the privacy policies and terms of service of those third-party providers (such as Meta Platforms for WhatsApp). We encourage you to review the privacy policies of any communication platform you use to contact us.

Elvis Nature Tours does not sell your personal information. We may share your information only when reasonably necessary with:

• Payment processors, to complete your booking transaction
• Booking or reservation technology providers
• Website hosting and infrastructure providers
• Communication service providers
• Tour partners, activity providers, or service providers when necessary to fulfill your booking
• Government authorities or law enforcement agencies when required by applicable law

We take reasonable steps to ensure that any third parties with whom we share your information handle it responsibly and in accordance with applicable privacy standards.

Elvis Nature Tours uses reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet and no electronic storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of completing bookings, providing customer service, meeting legitimate business needs, maintaining accounting records, resolving disputes, and complying with applicable legal obligations.

Depending on your location and applicable law, you may have certain rights with respect to your personal information. These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request clarification about how your information is used

The specific privacy rights available to you depend on your country or region of residence and the laws applicable to you. Elvis Nature Tours does not make specific claims of compliance with any particular privacy regulation (such as GDPR or CCPA) beyond what is actually applicable to our operations. If you have a question or request regarding your personal information, please contact us using the details in the Contact section below.

Our website is not intentionally directed toward children for the purpose of collecting personal information. If a booking involves minors, the relevant personal information (such as the number of children and their ages) is typically provided by a parent or legal guardian as part of arranging the excursion. We do not knowingly collect personal information directly from children without parental or guardian involvement.

Our website may contain links or integrations to third-party websites, booking platforms, payment providers, mapping services, social media platforms, or communication services. Elvis Nature Tours is not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Cookies are small text files that may be stored on your device when you visit a website. Our website may use cookies for essential functionality such as maintaining session state, remembering your preferences, or enabling core website features. Where applicable, cookies may also be used for analytics or performance monitoring purposes.

We do not claim to use specific advertising trackers, third-party analytics platforms, or marketing cookies beyond what is actually active on our website. Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Elvis Nature Tours may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.